Hotel Management

The hotel industry is a crucial part of the hospitality industry with a huge growth potential in the near future.The demand for hotel management professionals is already huge and is expected to grow more with the increasing number of hotels being set up in India and all over the world. Apart from its glamour, a career in hotel management has become lucrative and exciting, attracting more and more students to opt for it.

Hotel management jobs include multiple skills like food and beverage service, front office operation,sales and marketing, accounting etc. Many government colleges and private institutes in India offer certificate, diploma or degree courses in hotel management.

Apart from jobs in Hotels and restaurants, hotel management diploma holders /graduates can find good jobs in:

• Airline Catering (flight kitchen) and Cabin Services
• Club management
• Cruise Ship Hotel Management
• Hospital administration and catering
• Hotel and Tourism Associations (for eg: state tourism development corporations)
• Kitchen Management (in hotels or running canteens in college, schools, in factories, company guest houses etc.)

Salary

Upon completion of a diploma or degree course in Hotel Management, one can get in to the industry as a trainee and then be absorbed into various positions after completing the training. The entry level salary of a Hotel Management graduate can be around Rs.7000 to Rs.10,000 and can increase with growing experience in the field.

Front Office Operation

A hotel front desk agent represents the first point of contact with guests and handles all stages of a guest’s stay.

Hotel front desk agent involves registering/booking guests in and out of their rooms, while accommodating any special requests.

During check-in, a front desk agent will verify a guest’s method of payment and run a background credit check. Front desk agents will also try to upsell guest rooms, by sharing available alternatives and options

Front Office Department plays a vital role in a hotel, and it is the face of a hotel or hospitality establishment. It is the first and the last department where a guest interacts. The Front Office Department is responsible for creating first hand impressions regarding the level of services and facilities provided.

• Diploma in Front office operation 12th
• Certificate in Front office operation 10th

Food & Beverage(Production/service)

One of the intensely developing technologies in recent days is Food technology. People usually prefer quality in every product. To fulfill that, each and every sector started doing research on improving their standards. Work of a Food Production Manager has a major role in it.

• They need to prepare a proper schedule of food production for the order which the company got.
• They have to allow the manpower accordingly with the efficiency of completing the work on time.
• They must prepare a report after the completion of the production work with all necessary documents.
• They should be vigilant in forecasting the risk problems before commencing the work.
• They should develop new food products welcomed by the market need and promote it in an effective way.
• They need to ensure the quality and hygiene of the product.
• They must develop, implement and monitor the optimum nutrition contents of the products.

Diploma in food and Beverage (Production) 12th

Certificate in food and Beverage (Production) 10th

Service

Food and Beverage Servers are customer service professionals that work for restaurants, cocktail bars, and other establishments. In addition to serving food and drinks, Food and Beverage Servers perform tasks, such as setting up tables, removing used dishes and preparing simple dishes. They serve as the main point of contact for customers.

Diploma in Food and Beverage (Service) 12th

Certificate in Food and Beverage (Service) 10th